STEP 1: SHIPPING ADDRESS
If you are not already signed in to your superfacestudio.com account, you may continue to checkout as a guest. We will enable a guest checkout. However, to quickly access your saved addresses and payment methods, we suggest signing in to your account using the fields on the right side of the page. You may sign in conveniently using a preferred social network or using the email address and password associated with your superfacestudio.com account.
- Fill in all the required fields in the shipping address form.
- When you are ready to move on to the next step, click the “PROCEED TO PAYPAL” button.
STEP 2: SHIPPING METHOD
Domestic Shipping in Hong Kong, will be delivered by S.F. Express by default. Outside of Hong Kong, deliveries will be made via SpeedPost EMS.
See SHIPPING for costs and delivery times.
Your order will be dispatched as soon as possible, subject to stock availability and quality checks.
When an order is placed online, an acknowledgement email will be sent with a tracking code
superface insures each order through transit up until it is delivered. All orders must be signed for at the time of receipt, and in doing so, you accept the responsibility for the order from that moment on.
STEP 3: PAYMENT
When you arrive at the payment step in our checkout process, be sure to review your order summary to confirm the items in your shopping bag, shipping addresses, and shipping methods before selecting your payment options. You may click back into any step of the checkout process to make adjustments.
CHOOSE YOUR PAYMENT METHOD
Once you have verified all aspects of your purchase and applied any promo codes, select your method of payment.
- Selecting the PayPal option will redirect you to PayPal’s secure checkout page. Once you complete all options there and your form of tender is confirmed, you will be redirected back to the order confirmation page.
- Note: If you opted to checkout with PayPal earlier in the checkout process, the payment method section will reflect that you are about to process payment using your PayPal account. If you no longer wish to use your PayPal account, click “change payment method.”
Our payment processes through PayPal system meet the most stringent international security standards set by the Payment Card Industry. We display the logos of PayPal and Alipay as recognised marks of secure payment. If you’re using a modern web browser, you’ll also see a green banner at the top of your browser window during checkout, indicating that thesite is operated by superface. This “Extended Validation” certificate is a guarantee of authenticity.
STEP 4: ORDER CONFIRMATION
After you complete the checkout process, you will be directed to the order confirmation page. Here, you will see your order number and complete details of your order. We recommend that you print this receipt and save the order information for your records. You will need this information for all references to your order.
Note: We cannot change or cancel an order once it has been placed